Returns & Exchanges

At Hoselink, we stand by the quality of our hose reels and garden tools with a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Package Your Items

  Place the product back in its original packaging, ensuring all fittings and accessories are included to qualify for a full refund.

• 3.
  Attach Shipping Label

  Download and print your pre-paid shipping label from the portal and securely attach it to the outside of your box.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.